Privacy Policy

1. Introduction

Gavonebet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Account Information: Email address, username, encrypted password, mobile phone number (optional)
• Subscription & Payment Information: Subscription tier and status, payment transaction records (processed by third-party providers), billing history
• Usage Information: Pages visited, login times, device and browser information, IP address

3. How We Use Your Information

We use the information we collect to create and manage your account; process subscriptions and payments; provide you with racing tips and analysis based on your subscription tier; send you important account notifications; improve our services; respond to your inquiries; and comply with legal obligations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with: payment processors (to process subscriptions); service providers who assist in operating the website (hosting, email); and as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted password storage, secure HTTPS connections, regular security assessments, and limited access to personal data.

6. Cookies & Tracking

We use cookies and similar technologies to remember your login status, understand how you use our website, and improve site performance. You can control cookies through your browser settings, though disabling them may affect site functionality.

7. Your Rights

Under Australian privacy law, you have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your account and personal data; and lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Account data is deleted or anonymized within 30 days of account deletion. Transaction records are retained for 7 years to comply with Australian tax and financial regulations. Usage logs are retained for up to 12 months.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at gavonebet@gmail.com. If not satisfied with our response, you may lodge a complaint with the OAIC: www.oaic.gov.au/privacy/privacy-complaints | Phone: 1300 363 992.

12. Contact Us

Questions about this Privacy Policy: gavonebet@gmail.com